Never Miss a Lead Again
Dedicated Live Agent Answer
As Your Assistant
Leave your callers impressed . As Assistants we answer calls & engage in a conversation with you callers, giving them information that they are seeking & taking information that can help you increase your productivity & sales .
As Opposed to an Answering Service - Our Phone 360 Service is a Smart solution for Individuals , Professionals & Businesses looking to reduce costs & increase efficiency .
Our Unique Dedicated Assistant System Allows your callers to connect with the Same Person each time they call which enables more comfort for them & enhances their experience.
How it Works
We Assign a Primary Assistant to you who becomes your point of contact & takes instructions as you provide them.
You can communicate Directly via a Local Phone # or Email
In the Event More than 2 calls come at the same time the calls then get transferred to our overflow Assistants who can take messages & give information.
In the Event your Primary Assistant is Engaged or Otherwise occupied with another caller, Your Back Up Assistant steps in .
They have access to all information provided to us
Back Up Assistant
As Assistants we work directly for you & as such are able to integrate your existing work systems such as CRM's , Excel Sheets , Reports , Email Addresses , Social Media Accounts , etc. into our own way of working & Reporting.
Our Outbound calls are made from local numbers that compliment your area code for a more Integrated approach.
Apart from working remotely there is no difference.
THE TEAM ADVANTAGE
ALWAYS ON MONITORING
In Addition to the Daily Call Logs , We provide you with the Free Services of An Operations Manager , we if always available to handle any issues or concerns you may have .
WE CALL BACK
We don't only answer your phones & take messages, We also call back & confirm your appointments , re-schedule your meetings, connect with your team & even rotate leads
TEXT & INSTRUCT
Business is All about change & evolving with it, We understand it.
Changing standing Instructions & modifications to work flows , setting exceptions are as simple as texting us the change required.
The Advantage of a Live Human Answering your Calls is that we can comprehend the difference in urgency between a General Call & an urgent one . Urgent Calls are set on priority & we use as means as possible to reach out to you & alert you to them .
BYE BYE VOICEMAILS
Our Assistants will Transcribe each call & the communication & forward it to you . You have an option to ask for call recordings or simply the entire call in text format.
WE DO A LOT MORE
When you hire a Assistant you have access to Agents available to make cold calls , Answer & respond via emails, Send & receive instructions , take orders & schedule appointments , manage your calendar & any task that is required by you.