Collections - We Assist in Collecting rent by reaching out to Delinquent Tenants , Following Up with Them, Updating the Discussions on the CRM , Recommending Evictions for Tenants who are Not Responding & More .
Vendor Management - Find New Vendors , Communicate with Existing Vendors , Collaborate with Accounts Dept.
Maintenance - Collaborate Between the Tenant - Owner - Property Manager & Vendor , Provide Proper Quotations to Owners for Approval , Follow Up with Vendors , Call Tenants When the Task is Completed , Update Collections Team For Payments when work is Completed .
Tenant Liaison - Communicate with Tenants , Take their Maintenance Requests & Complaints and Resolve / Forward to the Dept That Manages the Complaint .
Owner Liaison - Communicate with Owners - Inform them Regarding Rent Payments , Charges , Recommend Evictions , Convey Messages By the Owners to the Tenants & Management Team .